Iberostar Heritage Grand Mencey

Room was great with a very comfy bed, pool area not overcrowded and there was plenty of choice for breakfast. Location was superb for our purposes. This was a great sun break in a city environment. Santa Cruz was not expensive to eat out.

For being in city center, hotel has extensive outdoor grounds, pools, green space and turtle pond. Adjacent to beautiful city park , las ramblas, bus stops and walking to Port area.

The location has ‘classic’ 5⭐️ charm. All your staff are AMAZING and made us feel very, very welcome. I can’t remember everyone’s name but I really do mean EVERYONE. Carlos for example (working by the pool & at breakfast was super).But all your stall are excellent. We had two excellent deep tissue massage on Saturday these were of the highest standard & very professional. We use the gym as a couple and this space was immaculate and very well equipped. It was a lovely surprise to have a ‘salt water’ pool without chemicals. On Sunday evening we had a very memorable meal in the Kontiki restaurant which was absolutely delicious. We are still dreaming of your desserts. Congratulations! We will return. Elizabeth Berrington/Evans & Charlie Caine

What a fantastic place! The room was very comfortable and arranged keeping in mingle our family needs. Breakfast was scrumptious and food was delicious and diverse. The pool was warm and pleasant, even in December, and the poolside restaurant offered fresh and very tasty options. Across the road, a luscious park offers entertainment for the little ones with two exciting play areas, and a relaxing cafe to ease off playground fatigue. The smooth centre is a short stroll away. I could not recommend this place more. We have already booked our next stay!

Beds and room were great. Breakfast fantastic. Good gluten free options Pool and gym excellent Great location and very friendly staff